Dallas Area Rapid Transit (DART)
10-Year Strategic Plan
InfraStrategies is working with Dallas Area Rapid Transit (DART) to develop a 10-year strategic plan with an emphasis on the organization’s pivot from a program focused on capital expansion to one focused on operations. Major tasks include facilitating executive team and DART Board workshops, stakeholder mapping, analyzing data for key trends, conducting stakeholder and thought leader interviews, and leading multiple rounds of meetings with 25+ departments and teams across DART to develop the agency’s mission, vision, goals, initiatives, and related KPIs. The plan will establish the direction of the organization over a 10-year horizon to create alignment and accountability within the agency, focus DART’s time and resources on critical priorities, and communicate goals to the community and stakeholders.